Kay Jack Pizza Loyalty Program – Terms and Conditions

Duration and Termination: The Kay Jack Pizza Loyalty Program is an ongoing program; however, Kay Jack Pizza reserves the right to cancel or modify the program at any time without prior notice. This includes the cancellation, reduction, or revocation of individual points, rewards, or gifts.

Eligibility: To join the Kay Jack Pizza Loyalty Program, individuals must be at least 18 years of age. The program is based on individual phone numbers, and rewards cannot be combined with other members’ balances. Reward balances are non-transferable.

Data Collection and Privacy: When signing up for the loyalty program, customers are required to provide their name, address, cell phone number, opt-in for SMS text messaging, email address, opt-in for email marketing, and date of birth. This data is protected by our point of sale loyalty program, and Kay Jack Pizza will not sell any customer data.

8th Pie Free: After purchasing 7 medium or large pizzas, customers earn a free medium or large cheese pizza. Additional charges apply for toppings, including stuffed crust.

Donate a Pie: Customers can donate a large cheese pizza to one of the selected groups for half the cost. Donated pizzas are redeemed with a Free Large Cheese Pizza Coupon provided by Kay Jack Pizza, and additional charges for toppings will apply, including stuffed crust.

Donation Limits: Customers can donate up to two pizzas per order, per day, and their order must include at least one pizza or calzone to qualify for the donation.

Birthday Club: The Birthday Club offers exclusive monthly perks to loyalty members. These perks will be communicated via SMS text message, and members must opt-in for SMS text messaging to receive them.

Accessing Deals and Specialty Items: To access deals, customers need to provide their loyalty phone number during the order process. All deals are subject to change without prior notice.

Loyalty Card and Recovery: The loyalty program does not utilize physical loyalty cards. Instead, it is managed through a server in Kay Jack’s Point of Sale Loyalty Software.

Modification and Termination: Kay Jack reserves the right to modify or terminate any part or the entire loyalty program at its discretion. This includes changes to individual points, earned rewards, and access to ordering.

Severability: If any part of the Kay Jack Pizza Loyalty Program terms and conditions is found to be invalid, unenforceable, or unlawful, the remaining provisions shall remain in full force and effect. The invalidity of any specific provision shall not affect the validity of the entire agreement.

Program Abuse: Kay Jack Pizza reserves the right to take appropriate action, including disqualification and termination of the Kay Jack Pizza Loyalty Program membership, if any member is found engaging in program abuse or fraudulent activities. Program abuse includes, but is not limited to, attempts to earn rewards through deceitful means, manipulation of the program’s rules, or any actions that undermine the integrity of the loyalty program. Decisions regarding program abuse shall be at the sole discretion of Kay Jack Pizza.

Dispute Resolution: Disputes related to the loyalty program will be handled on a case-by-case basis. If a dispute is not covered in these terms and conditions, the final decision lies with Kay Jack’s management team or owners.

Indemnification: By participating in the Kay Jack Pizza Loyalty Program, members agree to indemnify and hold Kay Jack Pizza, its affiliates, and representatives harmless from any claims, liabilities, or expenses arising from their participation. This includes any actions that may violate program terms, laws, or the rights of others. Kay Jack Pizza retains the right to control the defense of such claims. This clause survives program termination.

Opting-Out: Customers can opt-out of the loyalty program by calling Kay Jack Pizza, providing their loyalty phone number, and requesting to be removed from the program.

By participating in the Kay Jack Pizza Loyalty Program, members agree to abide by these terms and conditions. The program guidelines may be updated periodically, and any changes will be communicated to members via appropriate channels.